Customer Relationship Agent

Stop tracking customers.
Start serving them.

A dedicated AI agent for every single customer. Not a chatbot. Not a CRM. A new category that flips customer relationships from company-first to customer-first.

💬 Text Pedro See How It Works

The Problem

CRMs serve companies.
Nobody serves customers.

Your CRM is a database your team hates filling in. Your customers never see the data. Never benefit from it. They just get generic emails and slow responses.

73%

of CRM data is never used

65%

of salespeople hate their CRM

of customers benefit from it

( ...so we flipped it )

The Flip

CRM → CRA

From Customer Relationship Management to Customer Relationship Agent. One letter. Entirely new category.

🤖

One Agent, One Customer

Every customer gets their own dedicated AI agent that knows them, remembers everything, and proactively helps.

💬

Lives in Their Phone

iMessage, WhatsApp, RCS, SMS. No app to download. No portal to log into. Just a conversation.

🧠

Gets Smarter Every Day

The agent learns preferences, anticipates needs, and adapts tone. After six months, it feels like a colleague who just gets it.

How It Works

Four steps to happy customers.

1. You bring the knowledge

Products, manuals, pricing, tone of voice, goals. We configure the agent brain with your company's DNA.

2. Every customer gets their agent

Deployed via their preferred messaging channel. No friction. They just start chatting.

3. The agent builds the relationship

Proactive tips, instant answers, personalized to that specific customer. Smarter every week.

4. Business happens naturally

When a real opportunity surfaces, your team gets notified. No cold calls. No pipeline theater.

In Practice

Your customer's new expert friend.

B2B: Facilities Management

A municipality buys bathroom solutions. Their facilities manager gets a dedicated agent that knows their buildings, products, and maintenance schedules.

no ticket. no hold music. just help.

iMessage - Maria, Facilities Manager

Today, 09:14

Hi Maria! Quick heads up - the shower units in Building C are nearing their 5-year service mark. Want me to pull up the maintenance checklist?

Yes please! Also, we're renovating the east wing. Accessible bathroom solutions?

Already on it. Based on your building specs I'd recommend the Flex series - wheelchair access with grab rail integration. Sending spec sheet and quote draft now. 📋

Exactly what I needed!

B2C: Moving to Living

A person signs up for a move. Their agent researches the new neighborhood, compares utility providers, and follows them through months of settling in.

the move is day one. living is months.

SMS - Erik, moving to Taby

Today, 10:30

Hi Erik! You're moving March 15th. I checked your new address - Vattenfall handles electricity there, and Bahnhof has fiber in your building. Want me to compare prices?

Wait how did you know about Bahnhof?

Checked coverage at your address. Here's a comparison. Also - Taby International School is 8 min walk from you. Thought that might be useful. 🏫

New Category

Not what you think it is.

ChatbotReactive. Generic. Forgets you.Proactive. Personal. Remembers everything.

CRMServes the company. Data graveyard.Serves the customer. Living relationship.

Email blastsOne to many. One-way.One to one. Two-way.

Sales AIPushes harder. Automates outbound.Builds trust. Pulls naturally.

The Moat

The moat builds itself.

Every interaction makes the agent smarter about that specific customer. Like changing your hairdresser after ten years - technically easy, emotionally impossible.

Day 1

Knows your catalog and the customer's name.

Month 1

Knows preferences, communication style, key needs.

Month 6

Anticipates needs before they arise. Feels like a colleague.

Year 1

Irreplaceable. The relationship IS the agent.

Business Model

Companies pay. Customers love it.

🏢

B2B

Per active customer-agent. A key account manager costs EUR 5-8K/month for 30 accounts. An agent costs a fraction - with perfect memory and 24/7 availability.

🏠

B2C

Base subscription + revenue share on partner services. The agent recommends the right provider and earns commission that funds the service.

the math is embarrassingly good.

Stop tracking customers.Start serving them.

CRMs serve companies.Nobody serves customers.